If your registration was successful, you will be directed to a new page that says “Registration Successful” at the top. It will have iPhone and Android App Store buttons that link to the hiitide app. You will also receive a Welcome Email. Please note that this form may not be supported by Internet Explorer, please try a different browser.
After check out, you’ll download the hiitide app onto your mobile device and sign in using the email and password chosen at check out.
Dr. Ian's World is featured on the hiitide app, so all you need to do is download the hiitide app and sign in with the credentials created at checkout. For Apple iPhones or iPads, use this App Store Link. For Android Phones or Tablets, use this Google Play Store Link.
hiitide is a mobile app that is built to work on a mobile device like a cell phone or a tablet, where it can be conveniently accessed anywhere, anytime. It is not currently supported for browsers.
Your free trial starts immediately after you have completed checkout. The free trial gives you access to the full Dr.Ian's World experience. Before the end of the 7 days, you can choose to continue, or you can choose to politely decline for now.
You may cancel your membership at any time, with no obligations or commitments. You will not be charged if you cancel within the free trial period. To cancel your membership, please email Customer Service at team@hiitide.com. Read our Terms & Conditions here.
Open up the hiitide app and tap “Forgot your Password?” It will direct you to a page where you can type in your email, and you will be emailed a link for a password reset.
First, confirm that you registered successfully by checking to see if you received an email from us. If not, there is a chance you may have entered an incorrect email address. For assistance with this, please email Customer Service at team@hiitide.com.
You may cancel your membership at any time, with no obligations or commitments. You will not be charged if you cancel within the free trial period. To cancel your membership, please email Customer Service at team@hiitide.com. Read our Terms & Conditions here.
Your membership will auto-renew by charging the card you provide during sign-up. If you need to update your card, you can do so within the app by navigating to settings in the top left hamburger menu. If you need assistance, call us at (202) 900-9778 or email us at team@hiitide.com.
Please email Customer Service at team@hiitide.com or try our automated FAQ via the Chat popup in the bottom right of the page.
We apologize, because our app is new, it will not work on older generation phones or tablets. Please email Customer Service at team@hiitide.com to cancel your membership due to this reason. We do not have a browser version for computers at this time.